Privacy Policy

Last Updated: 10th February 2026

1. Introduction

1.1 In this Privacy Policy (“Policy”), references to “we”“us” or “our” mean Beachport Corporation Pty Ltd (ACN 118 358 482) trading as LivestockIQ.

1.2 Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.

1.3 Website means all pages located at www.livestockiq.com.au

1.4 We are committed to protecting your privacy and handling your Personal Information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What personal information we collect

We may collect the following types of Personal Information:
  • Name, address, phone number and email address
  • Business and property details relevant to livestock operations
  • Enquiry details submitted via our website, DoseIQ calculator, or email
  • Information provided to our staff or rural reseller partners
  • Trade account and billing details for reseller customers
  • Website usage data (IP address, browser type, pages viewed)

2.1 How we collect information

We collect Personal Information:

a) Directly from you, including when you:

    • submit website forms or enquiries
    • use the DoseIQ calculator
    • communicate with our team or resellers
    • request product information or training
    • apply for a trade account

b) From third parties, including:

    • rural merchandise stores acting on your behalf
    • publicly available sources such as business websites and stud catalogues

c) Automatically via technology, including:

    • Google Analytics
    • HubSpot tracking
    • cookies and similar technologies
    • Meta (Facebook/Instagram) advertising tools
You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

3. How we use your personal information

We use Personal Information to:
  • respond to enquiries and provide product information
  • support the use of LivestockIQ supplements and ProDispenser systems
  • administer trade accounts and invoicing
  • deliver training and technical support
  • improve our website, DoseIQ and services
  • send marketing communications where permitted
  • comply with legal obligations

4. Disclosure of personal information

We may disclose Personal Information to:
  • rural merchandise stores and distributors (e.g. Elders, Nutrien and independent resellers)
  • service providers including HubSpot (CRM), QuickBooks Online (accounts), Webcentral (hosting), Google and Meta
  • logistics and warehousing partners
  • professional advisers
  • regulators where required by law
We do not sell Personal Information to third parties.

5. Direct marketing

We may contact you about LivestockIQ supplements, training, events and technical updates via email, phone or digital advertising. You may opt out at any time by: We will process opt-out requests promptly.

6. Trade credit information (reseller accounts only)

We offer trade credit solely to business customers and resellers. We do not obtain consumer credit reports and do not report defaults to credit bureaus. Information collected for trade accounts may include:
  • business details
  • director or guarantor information
  • payment history with LivestockIQ
This information is used only to:
  • assess trade account applications
  • manage invoicing and collections

7. Overseas disclosure

Some service providers may process information outside Australia, including:
  • HubSpot – data processing may occur in the USA and EU
  • Google and Meta – global processing including the USA
  • QuickBooks Online – Australian data is generally stored in Australia with support services that may involve the USA
  • Webcentral – Australian hosting
We take reasonable steps to ensure overseas providers comply with Australian privacy standards.

8. Security & storage

We take reasonable steps to protect Personal Information from misuse, interference, loss and unauthorised access, including:
  • secure cloud platforms
  • restricted staff access
  • password protection and authentication
  • staff training
Information is retained only as long as necessary for business or legal purposes.

9. Data breaches

If a data breach occurs that is likely to result in serious harm, we will:
  • investigate promptly
  • notify affected individuals
  • notify the Office of the Australian Information Commissioner
in accordance with the Notifiable Data Breaches Scheme.

10. Access & correction

You may request access to, or correction of, your Personal Information by contacting us. We will respond within a reasonable time. We may refuse access only where permitted by law and will provide written reasons.

11. Third party websites

Our website may link to external sites. We are not responsible for their privacy practices.

12. Changes to this policy

We may update this Policy from time to time. The current version will be available at www.livestockiq.com.au

13. Complaints

If you believe we have breached the APPs, please contact us. We aim to respond within 14 days.

If you are not satisfied, you may contact:

Office of the Australian Information Commissioner Ph: 1300 363 992 www.oaic.gov.au

14. Contact us

Office Manager Beachport Corporation Pty Ltd trading as LivestockIQ PO Box 3578 Mount Gambier SA 5290

Phone: (08) 8725 4668

Email: admin@livestockiq.com.au